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NWIC | Niagara High-Speed Internet

Now Hiring – Site Survey Technician

Posted on August 5th, 2021 in Careers, Featured

Established in 2011, NWIC Inc. provides sustainable internet solutions that push the limits of technology, inspire thinking, deliver results, and enable people. Committed to driving faster connectivity in areas where traditional broadband services are not found, NWIC offers over 2,500 sq km of coverage and 70+ sites, across the Niagara region providing exceptional urban and rural wireless, fiber and cable internet solutions. With the acquisition of Last Mile Wireless Internet Inc. in Oct 2020, NWIC became the largest rural internet service provider in the Niagara Region, a significant step to ensuring the entire region has access to fast, reliable internet.

At NWIC we focus our growth on economically, environmentally, and professionally sustainable opportunities and aim to increase our value by constantly challenging our capabilities and investing in our employees, both personally and professionally. With our recent expansion, NWIC is currently seeking a permanent, full-time Site Survey Technician, to help troubleshoot internet related issues via phone, email, and social media.

Position Overview:

As a key member of the NWIC team, reporting to the Field Operations Manager, the Site Survey Technician must be comfortable climbing and working at heights of up to 70 ft, be a self-starter who doesn’t mind working independently and has a passion for customer service and telecommunications.

What We Offer:

  • Group Health, Dental & Life Insurance Benefits
  • Employee Assistance Program
  • Generous Paid Time Off program
  • Company paid cell phones
  • Professional training and development opportunities
  • Room for growth

Remuneration:

  • Hourly position, $22-$30/hr (based on experience)

Hours of Work:

  • Core Business hours are Monday-Friday from 8:00am – 5:00pm EST (due to the nature of the business, shifts may be scheduled up to 7:00pm EST on weekdays and/or Saturday’s as may be needed)

Key Responsibilities:

This position will be responsible for, but not limited to:

  • Conducting site surveys for current & perspective customers by assessing:
    • Ability to obtain a signal
    • Identifying strength of signal
    • Land & path elevations
    • Tree coverage
    • Site coordinates
  • Compiling and reporting installation requirements including, but not limited to:
    • Cable run locations
    • Qty of cable required
    • Mounting Equipment needed
    • Manpower required
    • Diagrams of install locations and towers (as needed)
  • Performing radio removals on disconnected services
  • Connecting with customers to obtain approval to access the premises upon arrival
  • Increasing height if required
  • Completing and submitting detailed work orders through a mobile application
  • Performing basic electrical tasks at tower sites when needed
  • Assisting field staff members with installs for jobs that require 2 or more people

Must Have’s:

  • High-school diploma
  • Valid Drivers License
  • Clean Driver’s Abstract & Criminal Background Check
  • No fear of heights with skill to climb ladders and towers of up to 70 ft high
  • Knowledge/use of GIS mapping systems, Google Earth and/or link path calculations
  • Strong troubleshooting skills
  • Ability to work independently under minimal supervision
  • Excellent verbal, written, and interpersonal skills
  • Basic computer skills and ability to use a smart phone (mandatory for entries into the management system)

Great to Have’s:

  • Previous work experience in the telecommunications field, specifically with cabling and terminations
  • Understanding and knowledge of industry language/terms
  • Working from Heights/Fall Arrest Training
  • Understanding of Radio frequencies

Application Process:

Qualified candidates are invited to submit their application outlining their qualifications and experience by email no later than Wednesday Aug 18, 2021 at 5:00pm EST to Human Resources via the email link below.

Email careers@etcweb.com

 

Applications for consideration must contain:

  • Cover Letter
  • Resume

We thank all candidates for their interest in joining the NWIC Inc. team, however, only those selected to advance to the next stage of the recruitment process will be contacted. No phone calls please.


NWIC Inc. is an equal opportunity employer and is committed to fostering an inclusive and accessible work environment, providing accommodation in accordance with the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA). We are dedicated to building a workforce that reflects diversity and provides accommodation throughout all stages of the recruitment process. Please contact Human Resources at careers@etcweb.com if you require assistance. All personal information is collected and used under the authority of the Freedom of Information and Protection of Privacy Act.

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